Gateline Operator (Relief)
Gateline Operator Relief
We have an excellent opportunity within our Customer Service Team for a Gateline Operator.
This is a relief position and will require working between Shenfield, Billericay & Southend Victoria stations.
Role and Accountability
We are looking for enthusiastic and hardworking individuals to provide our customers with excellent customer service, whilst ensuring that ticketless travel and fraud is reduced through pro-active monitoring of our Automatic Ticket Gates.
In addition, you will be responsible for the safe operation of the gate line, fault reporting and keeping your work area clean and tidy.
You will need to be customer focused, approachable and consistently looking to improve our customers journeys by understanding their individual needs.
The ideal candidate will be comfortable working in busy environments, working under the pressures of service disruption, and dealing with high volumes of passengers.
The ideal candidate will be flexible and able to work early, late and weekend shifts
Experience, knowledge and Qualifications Required
If you are professional, friendly and flexible, this could be the role for you.
You will need to be a problem solver, and be able to think on your feet, as you will encounter many different situations on a daily basis.
You will work as part of a team, creating strong working relationships with your colleagues, as well as creating a welcoming environment by interacting with our customers on a daily basis.
You will have the willingness to accept the high level of responsibility associated with this role and the ability to work effectively.
*Please note vacancies can close earlier due to high influx of candidate applications*
The closing date for all completed applications is on 03rd July 2020
Sound like the job for you?Apply Now
- Salary: £16615/annum
- Where: Shenfield, Essex
- Hours: Full Time
- Type: Permanent
- Catagory: Customer Services
Based in the United Kingdom
You must have a legal right to work in the UK before applying for this role.
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